Technology is so important in my counseling.  It helps me stay on top of managing my clients’ files and notes, the billing, scheduling, and communicating in a timely manner. What you should know as a potential counseling client is that your information should remain confidential and secure.  Some technology can put that at risk.

Examples of Insecure Transmissions:

• Cell Phone Conversations
• VoIP Phone Conversations
• Texting
• Non Encrypted Emails
• FaceTime
• Skype
• Google Talk

Here are some questions regarding confidentiality to ask in your search for a therapist/counselor:

• Where are my files kept?
• Do you use encrypted email?
• May I text you regarding appt. information or request for more information?
• Do you conduct eCounseling over a secure site?

Did you know you also have the right to waive your HIPAA confidentiality when it comes to phone calls and emails?  Your therapist can have you sign a waiver if you are interested in doing so.  I would not recommend it.  Your information is very personal and uniquely yours.  In my practice I try my best to keep it that way.

~Blessings on your journey to wellness~