Technology is so important in my counseling. It helps me stay on top of managing my clients’ files and notes, the billing, scheduling, and communicating in a timely manner. What you should know as a potential counseling client is that your information should remain confidential and secure. Some technology can put that at risk.
Examples of Insecure Transmissions:
- Cell Phone Conversations
- VoIP Phone Conversations
- Non Encrypted Emails
- Google Talk
Here are some questions regarding confidentiality to ask in your search for a therapist/counselor:
- Where are my files kept?
- Do you use encrypted email?
- May I text you regarding appt. information or request for more information?
- Do you conduct eCounseling over a secure site?
Did you know you also have the right to waive your HIPAA confidentiality when it comes to phone calls and emails? Your therapist can have you sign a waiver if you are interested in doing so. I would not recommend it. Your information is very personal and uniquely yours. In my practice I try my best to keep it that way.
~Blessings on your journey to wellness~